Terms of service

Effective Date: October 23, 2026

1. Overview

Welcome to Vetare. The terms “we,” “us,” and “our” refer to Vetare. Vetare operates this website and online store, including all related information, content, features, products, and services, to provide customers with an online shopping experience.

Our website, https://vetare.shop, is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms and our applicable policies, including our Privacy Policy, Shipping Policy, and Return and Refund Policy.

If you do not agree to these Terms, please do not use our website or services.

2. Eligibility and Use of Our Website

By using our website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you, or that you have the necessary permission from a parent or legal guardian where required.

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not use our website in any way that violates applicable laws, infringes the rights of others, disrupts our services, or interferes with the security and proper operation of our website.

3. Products and Product Information

Vetare offers furniture and related products through our online store.

We make reasonable efforts to display product descriptions, images, colors, dimensions, features, and other information accurately. However, actual product appearance may vary due to screen settings, lighting, photography, manufacturing variations, or other factors.

Product images and descriptions are provided to help customers understand the products offered. Customers should review available product specifications and details before placing an order.

We reserve the right to correct errors, update product information, discontinue products, or modify product availability when necessary.

4. Product Availability and Pricing

Product availability and prices may change without prior notice, subject to applicable law.

All prices, applicable taxes, shipping charges, and other costs will be displayed or communicated as applicable during checkout.

We make reasonable efforts to ensure that product prices and descriptions are accurate. If a material pricing or listing error is discovered, we reserve the right to review the affected order and contact the customer to discuss an appropriate resolution, subject to applicable law.

We do not guarantee that every product displayed on our website will remain available at all times.

5. Orders and Order Acceptance

When you place an order through Vetare.shop, you submit a request to purchase the selected products.

An order confirmation email acknowledges that your order has been received but does not necessarily mean that the order has been finally accepted for fulfillment.

We reserve the right to review, decline, or cancel orders when reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, product unavailability, pricing errors, or inaccurate order information, subject to applicable law.

If an order is canceled after payment has been collected, any applicable refund will be handled according to our Return and Refund Policy and applicable legal requirements.

You are responsible for providing accurate contact, billing, and shipping information when placing an order.

6. Payment and Billing Information

By submitting an order, you agree to provide current, complete, and accurate billing and payment information.

You authorize the applicable payment provider to process the payment associated with your purchase.

Payments are handled through the payment methods and providers made available at checkout. Payment authorization, processing, and security may be subject to the terms of the relevant payment provider.

If payment cannot be authorized or processed, we may be unable to fulfill the order.

7. Shipping and Delivery

Vetare offers free standard shipping on eligible orders shipped within the United States, as described in our Shipping Policy and subject to the terms displayed at checkout.

Our standard shipping estimates are:

• Order Processing: 1–2 business days.

• Order Cut-Off: 4:00 PM Eastern Standard Time (EST), GMT-05:00.

• Estimated Shipping Transit: 3–5 business days.

• Estimated Total Delivery: Approximately 4–7 business days.

Business days are Monday through Friday, excluding applicable holidays. Orders placed after the daily cut-off or on non-business days generally begin processing on the next business day.

Delivery estimates are provided for planning purposes and are not guaranteed delivery dates. Delays may occur due to carrier operations, weather, holidays, transportation disruptions, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping information. For additional details, please review our Shipping Policy.

8. Returns and Refunds

Vetare offers a 30-day return period beginning on the date an eligible order is delivered, subject to the conditions in our Return and Refund Policy.

Returned products generally must be unused, in their original condition and packaging, and accompanied by proof of purchase.

Certain items, including final-sale products, gift cards, and personalized or custom-made products, may be excluded from returns as described in our policy and subject to applicable law.

Approved refunds are generally issued to the original payment method. After refund approval, please allow 5–10 business days for processing. The time required for funds to appear in your account may vary depending on your bank, card issuer, or payment provider.

For complete eligibility requirements and return instructions, please review our Return and Refund Policy.

9. Promotions and Discounts

From time to time, Vetare may offer promotions, discounts, or other special offers.

Promotional offers may have specific eligibility requirements, expiration dates, product restrictions, or other conditions. Those conditions will apply to the relevant offer.

Unless otherwise stated, promotional offers may not be combined with other offers. We reserve the right to correct promotional errors or discontinue offers as permitted by applicable law.

10. Intellectual Property

All content on Vetare.shop, including text, graphics, logos, product descriptions, website design, and other materials, is owned by or licensed to Vetare or the relevant rights holders, unless otherwise indicated.

You may access and use website content for personal, non-commercial shopping purposes.

You must not copy, reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission from the appropriate rights holder, except where permitted by law.

11. Third-Party Services and Links

Our website may include third-party tools, payment services, shipping services, or links to external websites.

We do not control all third-party services and are not responsible for their independent content, policies, availability, or practices.

Your use of third-party services may be subject to separate terms and privacy policies. You should review those terms before using such services.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Our online store is powered by Shopify, and certain information may be processed by Shopify and other service providers to operate our website, process transactions, and fulfill orders.

Please review our Privacy Policy for additional information about our data practices.

13. Prohibited Uses

You may not use our website or its content:

• For any unlawful, fraudulent, or deceptive purpose.

• To violate applicable laws or regulations.

• To infringe intellectual property or other rights.

• To submit false, misleading, or unauthorized order information.

• To interfere with website security or normal operation.

• To transmit malicious code or attempt unauthorized access to our systems.

• To collect personal information about other users without authorization.

• To engage in conduct that could damage, disable, or impair our website or services.

We may restrict or terminate access to our website where reasonably necessary to address prohibited activity, subject to applicable law.

14. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or available at every moment.

Nothing in these Terms excludes or limits any warranty, consumer right, or protection that cannot lawfully be excluded or limited under applicable law.

Product warranties, if any, are governed by the applicable product documentation, manufacturer terms, or other express warranty provided with the product.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Vetare will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including any mandatory consumer rights or other protections provided by applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our website, your violation of these Terms, or your infringement of another person's rights.

Nothing in this section requires you to indemnify Vetare for matters where such an obligation would be prohibited by applicable law.

17. Termination

We may restrict or terminate your access to all or part of our website where reasonably necessary if you violate these Terms, misuse our services, or engage in activity that threatens the security or proper operation of our website, subject to applicable law.

Any rights or obligations that by their nature should continue after termination will remain effective to the extent permitted by law.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, services, website functionality, or legal requirements.

The latest version will be published on this page with the applicable effective date. Your continued use of the website after updated Terms are published will be governed by the updated Terms to the extent permitted by applicable law.

We encourage you to review this page periodically.

19. Governing Law

These Terms will be interpreted in accordance with applicable laws, without excluding any mandatory consumer protections that apply to you.

Nothing in these Terms is intended to deprive consumers of rights that cannot lawfully be waived under applicable law.

20. Contact Information

If you have questions about these Terms, our products, or our services, please contact us:

Store Name: Vetare

Website: https://vetare.shop

Email: support@vetare.shop

Phone: +1 (469) 246-6072

Business Address: 808 E 47th St, San Angelo, Texas 76903, USA

When contacting us about an existing order, please include your order number so we can assist you more efficiently.

Thank you for shopping with Vetare.